TMT Business Resiliency Suite (2024)

The TBRS is constructed to evolve and expand over time in response to ongoing shifts across the TMT sector. It is also designed not just to help organizations address their current resiliency needs, but to raise their sights and think holistically and strategically about how to better protect themselves against future disruptions — whatever the cause.

EY professionals have put together key building blocks for enterprise-wide resiliency to help TMT companies build a framework of resiliency across the value chain and successfully respond to events in real time. Whether the EY experience is required in just one area or all seven discussed below, our all-encompassing capabilities can help companies thrive.

1. Payroll operate and payroll continuity

Make certain of payroll continuity – payroll isn’t often viewed as a critical function. Yet, factors such as regulations, inefficient processes, inconsistent payroll processes from multiple vendors or local processes, technology acceleration and changes in workforce models make the management of payroll more challenging every day. EY payroll operate and payroll continuity managed service capabilities help companies transform and streamline their payroll through an integrated approach to the administrative, regulatory and human aspects of employee care and compensation. Our services can help reduce costs and complexity, mitigate compliance risks and help make certain of full payroll continuity even in times of crisis.

2. Resilient human resources transformation

Create an agile human resources organization – Making certain the human resources function and processes keep pace with evolving operating models is a constant challenge for many TMT companies, especially those that have historically taken a distributed approach to talent management. The resilient EY human resources transformation TBRS capability helps human resources organizations combine the right service delivery model and processes with agile systems and technologies, like the cloud and artificial intelligence.

3. Resilient talent agenda and pay equity

Achieve an equitable workplace – With social justice and equity issues rapidly gaining prominence in the minds of employees, customers, investors and other stakeholders, many TMT companies are keen to move beyond mere regulatory compliance in areas such as gender pay to focus on equity across different roles, geographies and more. The EY TBRS service suite has specific resilient talent agenda and pay equity capabilities and tools to create a culture of belonging so individuals, teams and organizations can perform to their full potential.

4. Workforce planning and management

Align workforce planning and management with strategy – The pandemic brought into focus the need for TMT companies to create the right capability and capacity at the right time to realize business goals. At the same time, longer-term structural issues, such as workforce demographic shifts and M&A integration, haven’t gone away. The EY workforce planning and management capabilities help clients better align their workforce and human capital strategies with their business strategy, leveraging insights gained from data modeling and forecasting to drive effective decision-making.

5. Culture of resilience and diversity, equity and inclusion DEI

Embed culture of resilience and diversity, equity and inclusion (DEI) – Organizational culture is under the spotlight as never before. In order to thrive, a TMT company’s culture must be actively nurtured and shaped as the business landscape evolves. The TBRS has capabilities specifically focused on helping companies in developing their culture and diversity programs aligned with the organization’s strategy. These capabilities can be supplemented with the EY Culture Fitness Diagnostic, a tool that includes benchmarks and trends for a client’s current culture, desired culture and prioritizes the gaps to close.

6. Distributed workforce of the future

Enable the distributed workforce of the future – TMT companies need to define a future-of-work model that enables flexibility, sustained business, and employee and community success. TBRS has powerful distributed workforce enablement capabilities that make it possible for workers to complete complex tasks from anywhere at any time using a standardized user interface. Using agile virtual connectivity and strategic alliance partners such as Microsoft, EY professionals can help companies better leverage commercially available tools to provide a robust, flexible platform that helps geographically dispersed teams achieve results and avoid risks.

7. Workplace reimagined

Reimagine the workplace – Keeping the human experience at the center, the EY physical return-to-work capabilities in TBRS can help TMT companies plan and successfully execute a measured, safe, positive transition back to a post-pandemic physical workplace and create a “new normal.” These capabilities incorporate all of the elements that this transition may involve — tax, the real estate footprint, technology, health, safety and wellness issues. These capabilities are supported by employee consultation, listening and feedback — all of which are vital in getting the transition right.

EY teams services continue to evolve, refine and expand TBRS to help TMT companies keep pace with the evolving risk and resiliency landscape. We don’t just offer siloed point solutions to specific issues, but a coherent, consistent and fully integrated service that matches the distinctive needs of TMT companies — both today and into the future. In our view, it’s this integrated and holistic approach to resiliency that sets us apart.

If you are a TMT leader, there are two principal questions you must answer: do you know where your vulnerabilities are? And do you know what you’ll do when disruption strikes? With TBRS, you’ll be able to answer both questions in the affirmative. This is where true enterprise resiliency begins.

TMT Business Resiliency Suite (2024)
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