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The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.
Responsibilities
Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
Maintain records and billing for commercial accounts; processes returns and reconciles accounts
Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the business
Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM
Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
Requirements
High School Diploma or equivalent
Basic knowledge of automotive parts is required
Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits At AutoZoneAutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.
Some Of These Benefits Include
Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
The top three skills for a commercial manager include project management, customer service and business development. The most important skills for a sales manager are product knowledge, customer satisfaction, and sales performance.
Pay mix refers to the ratio of base salary and variable pay that makes up an OTE. This is usually listed as a percentage breakdown with a base salary listed first. For sales managers, the two most commonly adopted pay mixes are 50/50 or 60/40.
Parts Managers work from an inventory of parts.If a part doesn't sell today, it will still be on the shelf to sell tomorrow.Service Managers work from an inventory of time. If they don't utilize an hour today, it's gone forever.
Commercial Managers have the following responsibilities: Manage client relationships, identifying opportunities for new contracts.Analyze data and create reports to identify areas of business growth.Monitor local and federal regulations.
To work as part of the commercial sales team, delivering both business and personal objectives by developing sustainable relationships with a range of clients, maximising their potential to achieve established sales and quality of service targets.
Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business. Achieving the monthly sales targets, assigned to him/her, for various products and services. Cross sell assets and fee products.
What You'll Do: Build client relationships, secures orders from new customers, and maintains and expands business with existing client base. Leverage industry data to identify and compile lists of prospective customers for use as sales leads from various sources.
Introduction: My name is Clemencia Bogisich Ret, I am a super, outstanding, graceful, friendly, vast, comfortable, agreeable person who loves writing and wants to share my knowledge and understanding with you.
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